Job Description

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location:

We are looking for a Nail Technician to provide nail care treatments to our customers based on their needs and preferences. If you’re up-to-date with nail art techniques and know how to provide excellent customer service, we’d like to meet you. You must be able to maintain a friendly, enthusiastic, and positive attitude; active listening and communication skills; and strong work ethic with respect to punctuality, organization, and attention to detail.

• Perform various professional nail services for guests, and educate them about individual nail care needs
• Responsible for providing the highest quality of customer service to clients/guests
• Perform nail services following established guidelines for the service offering, and strive to fulfill guest expectations in the area of nail grooming, massage and exfoliation, and polish application
• Understand and use universal precautions when providing services, including assessing contraindications for guest before commencing all treatments
• Ensure the sanitary of all equipment, cleaning and disinfecting all tools on a daily basis
• Maintain and increase knowledge of nail care for both hands and feet and possess a complete knowledge of all spa services offered
• Understand and educate clients on the ingredients and product benefits for their nail care where applicable
• Exhibit a professional and well groomed appearance every time
• Answer guests’ questions/inquiries in a knowledgeable and professional manner
• Promote other spa/salon services by suggesting to guests other beneficial treatments offered by the spa
• Begin and end all treatments within scheduled time-frame, as well as recommend product for home use or self-care
• Maintain inventory and inform Spa Director or Supervisor about product needs in a timely manner
• Accurately document treatment notes and maintain client cards when appropriate
• Attend scheduled meetings and professional trainings
• Safeguard customer experience and report any incidents or accidents to a member of the management team.

• Nail Technician License

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